AI Operations Automation
Replace repetitive workflows with AI that runs 24/7 — invoicing, inventory, lead routing, internal ops.
Available for new projects
Tell us the problem.
We deliver the AI solution.
iAtoms builds AI agents, automations, and predictions that solve real operational problems — from 24/7 customer support on WhatsApp to ERP-integrated workflows that pay for themselves.
Everything you need to put AI to work.
From a single chatbot to a fully autonomous operations layer — we design, build, and run it for you.
AI Agents
Goal-driven agents that plan, use tools, and act across your systems — autonomously and reliably.
ML Predictions
Forecasting, churn, demand, fraud, lead scoring — custom ML models trained on your data.
AI Chatbots
Context-aware assistants for support, sales, and onboarding — trained on your knowledge base.
Omnichannel Integration
WhatsApp, Instagram, email, SMS, voice, web — one AI brain across every channel your customers use.
ERP / CRM AI Integration
Plug AI into SAP, NetSuite, Zoho, Odoo, Salesforce — natural-language access and automation.
Engineering services to support your AI rollout.
Software & Shopify Apps
Custom web, mobile, and Shopify app development — built to integrate seamlessly with your AI stack.
AWS Cloud Architecture
Design, audit, and optimize AWS infrastructure. Cut cloud costs by 30–60% with right-sized, well-architected systems.
DevOps & CI/CD Pipelines
Automated deployments, IaC, observability, and team enablement — so your engineers ship faster, safer.
Modern AI, engineered properly.
We pick the right tool for the job — from classical ML to the latest agentic frameworks.
01Machine Learning
02Generative AI
03Agentic AI
04Natural Language Processing
05RAG & Vector Search
06Fine-tuning & Evaluation
24/7 WhatsApp support for an ecommerce brand — powered by GenAI.
Customers message a single WhatsApp number. Our AI understands the intent, takes action across the store, and resolves the conversation — instantly, in any language.
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Order placementCustomers place orders entirely over WhatsApp through guided GenAI conversations.
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COD confirmationAutomated COD verification reduces RTO and fake orders without a human in the loop.
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Returns & replacementsEnd-to-end self-serve returns flow — eligibility checks, pickup scheduling, refund updates.
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Order tracking & FAQsAI fetches live status from the OMS and answers any product / policy question instantly.
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Smart escalationOnly complex edge cases are routed to humans, with full conversation context attached.
~80%
queries resolved without humans
24/7
availability across timezones
~10×
cheaper than a human team
1
WhatsApp Cloud API
Customer message lands on a single business number.
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GenAI + NLP layer
Intent detection, entity extraction, multi-language understanding.
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3
Agent & tools
Calls Shopify / OMS / logistics APIs to actually do the work.
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Resolution
Order placed, return scheduled, refund triggered — confirmed back to the customer.
From problem to production in 4 steps.
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01
Discovery
30-minute call to understand the problem, current process, and the outcome you want to measure.
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02
Solution design
We map the AI architecture, integrations, success metrics, and a fixed-scope proposal — usually within a week.
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03
Build & integrate
Iterative delivery in 2-week sprints. Connected to your tools (ERP, Shopify, WhatsApp, AWS) end-to-end.
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04
Launch & improve
We go live, monitor real conversations, and continuously fine-tune for accuracy and cost.
Outcomes, not demos.
Outcome-first
We commit to a measurable business KPI — resolution rate, cost-per-ticket, conversion uplift — not just shipping a model.
Senior team
Every project is led by senior ML, GenAI, and cloud engineers. No juniors learning on your dime.
Production-grade
Observability, evals, guardrails, and cost tracking from day one — not bolted on after launch.
Fast & flexible
Most pilots are live in 2–4 weeks. Fixed-scope or retainer engagements, your choice.
Let's talk
Have a problem worth solving with AI?
Tell us what's slow, expensive, or repetitive in your business. We'll come back with a concrete AI plan — usually within 48 hours.